Return Policy: CD's may be returned, unopened, within 15 days of purchase.
Navigating this website: From any page on this website, you will have several standard navigational links. Across the top of the page you have links for "Home", "Shopping Cart", "Contact Us" and "Search". Clicking on "Home" will always bring you back to the website's home page. Clicking "Shopping Cart" will take you to your shopping cart. This page will show you the items that you have selected for purchase. You can also adjust the quantities of the items you have selected. This is also where you will begin the "checkout" process. Clicking on "Contact Us" will display our phone number, mailing address, email addresses and phone hours. When you click on "Search", you will be taken to our search engine, where you will be able to find whatever you are looking for!
Browsing: Along the left hand side of each page on this website, you will find a list of categories to browse. When you select one of these categories, you will be taken to a page that contains a list of items within that category. By clicking on the name of a product, you will be given all of the information specific to that item. You will also be given the option of adding that item to your shopping cart.
Shopping: We recommend shopping online, although you can also order by phone, fax or mail if you prefer. To shop online, first add the items you want to your shopping cart. There is no limit to the number of items you can place in your shopping cart. When you have finished adding items to your cart, click on the "order online" button. You will be asked for shipping information, given a list of shipping options, and asked for payment information. After you have submitted this information, your order will be securely routed to our warehouse where it will be filled. To order by phone, just call us between 9 AM and 7 PM Eastern time Monday through Friday. One of our sales representatives will be happy to take your order. To order by fax or mail, add the items you would like to purchase to your shopping cart. From the shopping cart, click on either the "fax" or "mail" option. You will be taken to a form that asks for shipping information, gives you your shipping options, and gives you a completed form that you can print and submit to us by fax or mail.
Shipping: We offer UPS as our featured carrier. We ship almost all orders within one business day. Shipping charges are based on the weight of the items you are ordering. When you check out, you will be given several shipping options (and their costs) before being asked for a credit card number.
Questions: If you have any questions, or would like to speak with a sales representative, call us toll free at 1-800-819-3055. We are open Monday through Friday from 9 AM until 7 PM Eastern time.
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